SAVE THE RECEIPT! You’ll need it to claim the device under our free one-year warranty. Take everything out of the box and make sure you have all of the parts. You do this by matching the box contents with the list of “What’s in the box” on the side of the box! If you think you are missing a part, please contact our Customer Service Team: 

• Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST).
• Email: help@momentumcam.com

The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ® technology. For more information on our compatibility list, click here. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. Alternatively, you can test the compatibility by using the test wire included. Please refer to page 11 on the Installation Guide Create

Please follow the instructions provided in the Quick Start Guide and Manual.

Of course! Here’s the link: Download

You will need a 2.4GHz router (802.11b/n) on your home or office system for Wi-Fi connectivity. Don’t worry – this is pretty standard for most home Wi-Fi routers these days.

A mobile device running on an Android 7.0+ (Lollipop) or IOS 11.0+ platform. Right now, Windows-based platforms are not compatible with Momentum.

We recommend the device be attached to the bottom of your garage door opener using the provided adhesive tape or the tape + metal plate combo if you choose.

Included in the product box are materials you can use to securely mount your camera:

• A 1 ½” round piece of double-sided tape
• A 1 ¾” round metal plate with two holes

You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. You may even use a combination of the tape and metal plate if you want to be able to remove the camera from the garage door opener easier.

The Niro@2 is not made of materials that will withstand harsh weather or extended exposure to rain water. Therefore, we recommend that it be used indoors or in an area protected from the elements.

Sure! The device has Infrared (IR) night vision built right in. Night vision mode is automatically activated when the camera senses a low light environment.

In order to function, the device must be directly connected to a power source. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. This is the best way to use a security camera.

You do not need a memory card if all you plan to do is live stream with your device. But if you want to record videos or take pictures, you’ll need a data storage option, such as a Micro SD Card. The other option is to subscribe to the Momentum Capture cloud storage subscription.  

Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p:

• 4GB = 12 hours
• 8GB = 25 hours
• 16GB = 50 hours
• 32GB = 100 hours

The choice depends on your projected use and needs. The Momentum Secure cloud service allows you to record an unlimited number of recordings during the set time frame that you purchase. Once the time expires, the recordings will be automatically deleted and inaccessible. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself!

You may only purchase the Momentum Secure subscription plan through the app.

Yes, with the exception of the older generation camera models they run on a different Momentum app.

Yes. There is a circular double-sided tape you may use or the included metal plate with the tape to mount the garage door controller. The base of the controller is magnetic so it will be able to stay attached to the metal plate.

Our Momentum secure app only works on iOS/Android smartphones, does not have desktop support.

No, only android and iOS.

1. Compatible garage door opener (Cannot have, and not limited to, openers using Security 2.0+, MyQ® technology.)
2. A stable Wi-Fi connection
3. Power source
4. Smart phone android 7.0+ or iOS 11.0+.

We recommend to set up the device hanging under your garage door opener.

This device is not meant for outdoor use, so we can only recommend they be used indoors. They are not designed to sustain rain or other harsh weather environments.

If there are no obstacles, it can see as far as your eyes can see. It will also depend on the size of the object you are trying to see as well as the environment you are in.

You are able to magnify live video feed while in the full screen mode. However, the camera itself does not having a zooming lens.

The device will switch to night vision mode automatically.

Yes, it has IR (Infrared) Night Vision. Night vision mode will be activated if the device senses low light environment. 

The camera has a viewing angle of 110°.

No, you are not able to use this device as a wireless webcam for your computer.

The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times.

You have two options: insert your own micro-SD card or subscribe for cloud storage through the Momentum app.

Your micro-SD card must be 128GB or under.

Not at the moment, but we’re working on it!

You can have automatic recording when the camera detects motion or sound. These settings can be adjusted from the Momentum app.

The recordings will then loop around and record over the earliest saved data. You may also get an alert in the Momentum app that your micro-SD card is about to be full.

The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Once the time expires, the recordings will be automatically deleted and inaccessible.

Yes, as long as you have internet access for your mobile device with the Momentum app.

If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours.

A. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. However, the burglar will not be able to use the device since it’s still linked with your Momentum account.

B. If you save your recordings with the Momentum cloud subscription, then you will still retain those recordings on your Momentum account. The burglar would not be able to use the device to access your account.

Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming.

2560x1440 @15 FPS

A. First, connect the USB cable to the device and power source nearby your garage opener. Make sure to have a stable Wi-Fi connection in the area before you proceed. Download the "Momentum Secure" app and create a new user account. Select the “NIRO@2 Door Controller w/ Camera” option, and follow the on screen prompts to complete the pairing process. Make sure to have your volume up and your mobile device close to the Garage Door Controller while pairing.

B. Once you have successfully connected the device to your Momentum Secure account, mount the device under your garage opener using the provided sticker or sticker + metal plate. Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. Connect the provided wires into the terminals. If you’re still unsure about which terminals to be connecting the wires to, feel free to browse through our picture guide for your garage opener model. Click here

C. Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals).

A. Yes! The same setup rules apply for the second door, so you’ll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller.

B. To connect the second door function on your Momentum Secure app, go to the settings for your Garage Door Controller, then select the “Garage Controller Settings”. Look for “Door 2” and tap “Add New” and follow on-screen instructions. Once you complete the second door setup, you’ll see a second garage icon in the Live view screen.

A. You will need to reset your device by holding the device’s reset button for at least 10 seconds until you hear a voice “your device has been reset”. This process will erase the camera’s current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum Secure app.

B. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. From the Momentum Secure app, select the ‘+’ icon at the top right corner in the dashboard screen. Select the ‘Niro2’ option. Follow the prompts provided in the app to continue the pairing process.

A. You must first download the Momentum Secure app from the Apple Appstore for Apple devices, Google Play for android devices.

B. Open the app, then select ‘Sign Up’ at the bottom of the first screen. Follow the prompts in the app to create your new Momentum Secure account.

A. You must first download the Momentum Secure app from the Apple Appstore for Apple devices, Google Play for android devices.

B. Open the app, then select ‘Sign Up’ at the bottom of the first screen. Follow the prompts in the app to create your new Momentum Secure account.

Insert your micro-SD card into the micro-SD card slot on the Top of the camera. Make sure to insert it in the correct orientation so the card slides in completely. You should hear a clicking noise if inserted correctly.

From the Momentum Secure app, go to the menu screen (3 lines on top left corner) and select ‘Account Info’. Select ‘Subscriptions Plan’ and choose the plan that best suits your needs and tap ‘Select plan’. Follow the on-screen instructions to complete the subscription sign up process.

To cancel your subscriptions, please contact us at help@momentumcam.com and provide the email you use to sign in Momentum Secure app.

From the Momentum Secure app, select the Garage Door Controller camera tile that includes the camera screenshot on the dashboard. (The Garage Door Controller camera tile has the device’s name at the top and an image of a recent camera image.) This will take you directly to the live view screen. The feed may take a few seconds to load but will take longer depending on the network speed.

There is a ‘Garage Door’ icon on the Garage Door Controller tile. Tap on the Garage Door icon to open/close the garage door. Alternatively, you can open/close the garage door by tapping the Garage Door icon on the live view screen as well.

This function is controlled only from the live view camera screen. Once in the live view screen, tap the microphone icon at the bottom. You may then speak into your mobile device, and the sound will be transmitted to the garage door controller’s speakers. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function).

Select Garage Door Controller camera tile to enter the live view screen. Tap the Snapshot icon. Selecting this button will snap a shot from your Momentum camera.

Select Garage Door Controller camera tile to enter the live view screen. Tap the Record icon. Selecting this button will have the camera start recording. Tap the button again to stop recording.

A. Cloud subscription plan:
Go to the Dashboard and tap the ‘History’ icon at the bottom. From this screen, select alerts to view your recordings.

B. If have a micro-SD card recording:
Go to the Dashboard and tap the ‘History’ icon at the bottom. Tap on the ‘filter’ (upside down triangle) on the right. Under ‘filter by Source”, tap ‘SD Card’ option. Select the device (if you have more than 1 devices) you want to view the recordings. Select alerts to view your recordings.

Yes you can! While you are viewing the selected recording, tab the bottom middle ‘download’ button at the 

A. Yes, you may also do that as well while viewing the selected recording. Tap the lower right ‘Trash” icon.

B. You may also delete the cloud record from the History screen, by swiping an event to the left and tap ‘Delete”.

From the dashboard screen, tap and hold any tile and move the tile up or down. Once you have rearranged the tile order, let go the finger. 

There are two types of triggers: motion and sound detections. From Dashboard, tap the setting icon on the specify device, tap the ‘Camera Settings’. Scroll down until you will see the option bars. Adjust the bars to your liking.

From the Dashboard, tap the Rules icon. Tab the ‘+’ button on top right corner to add a rule. Enter a rule name and select a schedule to your liking and follow the on-screen instructions.

There could be several possibilities:

1. Make sure the camera is plugged in and showing a blinking red and blue light.

2. Make sure you are in an area with strong Wi-Fi signal.

3. Make sure your mobile device is on the Wi-Fi network you wish your camera to be paired to.

4. Make sure you have entered the correct Wi-Fi password.

5. Try force closing the app, then open back and try re-pairing again.

6. Make sure your mobile device is compatible. (iOS 11.0+/ Android 7.0+)

7. Make sure you are connecting to a 2.4G WiFi.

Full refunds will not be provided for early subscription terminations. However, you will get refunded the prorated amount dependent on when you terminated the subscription on the billing cycle.

From the dashboard, tap the Settings icon (gear icon) on the device you want to flip the image. Tap ‘Camera Settings”, scroll down until you see a ‘Flip Image’ button.

At the login screen, tap on ‘Forgot password’ and enter the email associated with the account. You will then receive an email with a verification code to be entered into the app to reset and setup your new password. One the new password is set, you can login back into the app using the new password.

A. First make sure the micro-SD card was properly inserted. It should make a clicking noise once securely placed.

B. Check to be sure the device recognizes the SD Card. Tap the Settings icon (gear icon) on the device you want to check. Tap ‘General” and look for ‘SD Card’. If the card is recognized, you should see SD Card capacity and usage.

A. Make sure you have strong internet connection.

B. Your camera may have lost internet connection.

C. Try to restart the app by force closing it and opening it back again.

A. Make sure you have the latest app version available from the app store.

B. Force closing the app will help resolve solve app issues.

C. Check to see if you have the latest firmware version on your Garage Door Controller. To update the firmware, tap the Settings icon (gear icon) on the device you want to update the firmware. If there is new firmware available, you will see a red dot on the top section next to ‘Build’ number. Tap the red dot and follow the on-screen instructions.

A. First make sure the camera’s pairing process was successful.

B. On Dashboard, pull down the screen to refresh the tile.

A. For iOS or iPhone users, the photos and videos are saved in ‘Photo”

B. For Android users, the photos and videos are saved in: Internal Storage > Android > data > com.momentumcam.secure.frnd > files > momentum > backup > then look for CODC-000xxxxx or CI2K-000xxxxx folder (xxxxxx is the unique ID of your device)

From the Dashboard, tap the Settings icon (gear icon) on the device you want to locate the ID. Tap ‘General’, you will see the ‘Device ID’ field.